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Posted on: November 30, 2023

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In serving a growing and diverse population, there’s often a need to communicate information in a language other than English. City staff have two options for assistance with converting documents and a variety of other messaging into multiple languages: Language Line Services and GLOBO Language Solutions. Details for both services are posted on TeamPlano.us under Citywide Contracts and Resources

GLOBO is the most recently added City contract. They offer services including:

  • Telephone interpreting
  • Document/content translations
  • CART (Communication Access Realtime Translation) captioning for 430+ languages, including Sign Language
  • ASL services 
  • Video interpreting  

For more information, visit the Language Interpretation, Translation and Transcription Services page.

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