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Posted on: May 18, 2023

CUS Motivates Staff with EAW-Inspired Customer Service Bingo Game

CUS internal EAW winners

The Customer & Utility Services (CUS) team recently participated in a department Customer Service BINGO Competition during Employee Appreciation Week. Staff checked bingo spaces when they assisted customers with specific services such as creating an online account to review and pay water bills. 

Once a customer service employee completed a B-I-N-G-O, they were rewarded with a candy bar or snack as a prize. This fun internal challenge encouraged our team to prioritize the needs of Plano’s residents, while having a great time earning bragging rights.CUS internal EAW prizes

The game winners: (pictured left to right)

Liz Hernandez – Customer Service Rep II
Eric Hornsby – Customer Service Rep I
Dan Conroy – Customer Service Rep II
Valerie Brookshear – Senior Customer Service Rep
Erika Mejia – Customer Service Rep II
Michele Chavez – Customer Service Rep II
Bianca Chavez – Customer Service Rep II

Call Center Supervisor Maggie Breault said, “The team really enjoyed CUS Bingo and we are looking forward to doing more events like this in the near future!” 

Great job everyone!

CUS internal EAW winners

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