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Posted on: October 20, 2022

Prepare for November 1 Water and Rate Increases

Water rate increase WEB

Changes are coming to monthly utility bills beginning Tuesday, November 1. Rates are going up for water, sewer and trash collection.

A 9% water and sewer (wastewater) rate increase for residential and commercial customers was adopted during the Oct. 10 City Council meeting. The increase is a pass-through cost from the North Texas Municipal Water District (NTMWD). The 9% equals just over $10 million in total revenue for the Water & Sewer Fund. The 2022-23 City of Plano budget includes the increase.

A resident who uses 10,000 gallons of water, 5,000 gallons of wastewater and a 95-gallon cart will see about $11 more on their City of Plano bill per month.

Residential Water Rates
The last water rate increase was in 2019. The most common residential rate changes are below:Water increase chart

Residential Sewer Rates
Monthly sewer charges are calculated based on your winter consumption, which is known as your Winter Quarter Average (WQA). The last sewer increase was in 2021.Sewer increase chart

Residential Trash Collection Rates
An increase on monthly rates for residential trash service offsets rising fuel, maintenance and equipment costs. The charge on your bill will be:Trash increase rates

For non-residential rates and other meter-based rates, go to the website. Next month we will share ways to save money on your City water bill.

Log in and view your last bill.

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