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Posted on: April 7, 2022

Computer Refresh Project is a Perfect Example of TEAMWORK!

Computer Refresh in Fire Admin

The installation work for our Computer Refresh Project (CRP) is going smoothly! This is largely due to Technology Services’ meticulous planning and to YOU doing the required deployment prep work. Thank you!

The unfamiliar faces of CRP technicians, who work for our third-party vendor, continue to install the new machines. Again, Technology Services reminds Team Plano members to be ready in advance of your designated deployment date. 

To date, Tech Services reports nearly 600 new devices have been installed in the Computer Refresh Project. There have been some reshuffling of departments, so please check with your Departmental Champion and refer to the deployment schedule regularly. There are roughly 1,900+ devices left to switch out by October 17.Computer Refresh TS staff

Check the detailed CRP Deployment Schedule for the date your department receives computer towers and laptops.

What should you know, if still waiting on your new machine?

  • Make sure to save your files correctly. The Computer Refresh webpage has detailed written and video instructions on how and where to save files.
  • Once your old computer is replaced with a new machine, files that were not saved properly will no longer be available. Please save files to a network drive, One Drive or the SharePoint site. See details here.
  • Be sure to save your favorite bookmarks. Find instructions on the CRP webpage.
  • If you were issued a work-from-home laptop during COVID, turn in the laptop and power adapter on the designated deployment date. Do not turn in other work-from-home devices like docking stations, monitors, keyboards and mice.
  • The installation schedule could change due to unforeseen factors. The most current department deployment dates can be found on the TeamPlano.us CRP webpage.
  • Employees MUST be on site the day your department is scheduled for deployment of newComputer Refresh Kahn machines. Please plan to be in the office that day.
  • Check with your department Champion if you have questions.  

See the updated CRP installation schedule here. Check the Computer Refresh Project webpage for FAQs and other important details. 

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