Did you know that you could be eligible to participate in the PlanoCRX program, which offers certain brand name medications at zero cost?
PlanoCRX is a voluntary prescription drug mail order option offered through CRX International to eligible employees, pre-65 retirees and dependents on the City’s benefits plan for FREE! Medications offered through this program are 100% free and ship directly to your home.
$0 Copays for select BRAND NAME maintenance medications*. Medications are shipped in factory-sealed packaging direct to you from government-licensed pharmacies in Canada, the United Kingdom and Australia. This optional program wraps around current coverage and is based on voluntary participation.
*A list of drugs can be found on the website, the enrollment form or by contacting a customer service representative in the PlanoCRX Call Center at 1-866-488-7874. The medication list is subject to change.
Get Started
- To place your first order, submit a completed enrollment form, a new prescription for each medication and a copy of your photo I.D. A clear copy of your photo identification can be sent with the enrollment form or uploaded directly to the secure site CRXDocs.com. If not included, a CRX representative will contact you as required by the pharmacy dispensing your medications.
- Ask your doctor for a new 3-month prescription with 3 refills. PlanoCRX will call you prior to each renewal to ensure you have a continuous supply. Please allow 4 weeks for delivery.
- Medications must be tried for 30 days through your provider before ordering through PlanoCRX.
- Return your completed and signed enrollment form and original prescriptionsone of these ways:
- Fax to: 866-215-7874
(Faxed prescriptions are ONLY accepted if sent directly from the physician’s office) - Mail to: PlanoCRX, 235 Euginie Street West, Suite 105-D, Windsor, ON, Canada N8X 2X7
- Mail to: PlanoCRX, P.O. Box 3009, Windsor, ON, Canada N8N 2M3
Forms may be obtained from the PlanoCRX website or by contacting Human Resources at HRbenefits@plano.gov.