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Posted on: October 21, 2021

Tech Services NEWS: Security Clearance Entry starts November 1

Security clearance

Starting Monday, November 1, employees accustomed to badge access into certain areas may find their I.D. badge no longer works at newly restricted entry points.

The Plano Police Department (PPD) has strict confidentiality requirements for many of its records. Most, if not all, of PPD’s networked computers have access to state and federal criminal history networks, which have stringent security protocols. Police and Technology Services employees are required to undergo significant training on the security of these records and systems. As part of these security protocols, the Texas Department of Public Safety (DPS) audits our security efforts regularly. These security protocols are becoming even more stringent as technology continues to improve.

The Federal Bureau of Investigation and DPS recently increased their physical security protocols. A recent audit by DPS identified some physical facility issues that the City of Plano must address. What this means:

  • Everyone entering areas with computers that can access police, state or federal databases MUST have Criminal Justice Information System (CJIS) security clearance.
  • Individuals without CJIS clearance MUST be accompanied by someone with security clearance to access secured areas or facilities.

The security clearance process requires providing fingerprints, running a criminal background check and being placed in a system making daily nationwide searches for arrests. In addition, security clearance applicants must take an online class and pass a test on system and data security.

The majority of the computers in question are in PPD facilities, but there are some in other City locations – Technology Services, Public Safety Communications and the Emergency Operations Center.

As of November 1, admittance to these areas/facilities will become restricted to ONLY allow entry to those with CJIS clearance. Without this security authorization, you must be escorted by a CJIS-cleared employee when in a restricted area.

An employee badge that fails to work at an entry point where it worked before, is likely due to this CJIS requirement. If you believe you need to be on the “CJIS Cleared” list, email your department director. With director approval, the PPD's Terminal Agency Coordinator will initiate the security clearance process.

Neither the Police Department nor Technology Services believes you are a security risk, but the City must comply with established security protocols.

Thank you for your understanding in this matter.

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