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Posted on: September 23, 2021

Municipal Center Guests MUST Always Check-in First

ID badge in elevator

Unauthorized people are not allowed beyond the first floor of the Municipal Center without visiting the Action Center desk first. This means only Team Plano employees and contractors with an official City of Plano I.D. badge can freely move about the facility.

Our current safety protocols are effective for the foreseeable future. Please remember:

  • ALL guests MUST check-in at the Municipal Center Action Center desk.
  • Employees MUST meet guests at the Action Center desk and accompany or escort them to offices or conference rooms.
  • No “unaccompanied” visitors are allowed in the elevator or any level of the building.
  • City I.D. badges are required to access the Municipal Center’s elevator and stairwells – even the restrooms after hours.

Man holding elevator for womanSay you’re on the elevator and you hear, “Hold the door, please!” On instinct, we do the kind thing and allow the visitor onto the elevator. Under our current protocols, that visitor must be respectfully directed to the Action Center for help.

Please remember to wear your employee badge at all times while at work, no matter which City facility you work in. Contact Human Resources immediately if a replacement badge is needed.

Keep up the great work!

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