Conducting City Business on Personal Devices

Telecommuting and working remotely often means employees have to use their own devices – cell phones, tablets, etc. As a public entity subject to Open Records requests, there are regulations that must be followed when using personal equipment fo...

Problems Signing-in to JD Edwards (JDE)?

Technology Services is engaged keeping us all connecting onsite and remotely during COVID-19 work restrictions. If you are working on a City device from home and require access to JDE, logging on is easy.

On the laptop or tablet’s desktop, bottom...

COVID-19 Affects City Budget

Key information was shared during the March 25 Management Team meeting that impacts all of Team Plano. The 2020-21 Budget for the City of Plano will feel the COVID-19 pinch. However, Plano is still budgeted well enough to sustain the City’s Exce...

Budget Director Honored for Three Decades of Work

City Manager Mark Israelson celebrated some good news at the start of the March 25 Management Team meeting. He called attention to Karen Rhodes-Whitley’s 30th anniversary with the City of Plano. Serving as Budget Director since March 1990, Karen...

Team Plano Coronavirus DAILY UPDATE

A lot happens related to the coronavirus (COVID-19) every day. Get the latest on the Team Plano COVID-19 FAQ page.

This should be your first stop for information on benefits coverage for testing and medical care, virtual options for non-COVID medical needs...

Combat COVID-related Stress with a Skillsoft Class

Relief for what ails you may be just a finger click away with a FREE Skillsoft training class. Take a break from the pressures of coronavirus concerns or everyday challenges. Explore helpful, calming options available with several short Skillsoft videos.

A...

Consider Managing Your Healthcare Remotely

Virtual healthcare visits aren’t new, but in the current climate, they are proving to be a safer option for managing your health. Airrosti is still available to help us deal with chronic conditions that may have intensified during these stressfu...

Anxious or Stressed? Don’t Struggle Alone.

The constantly changing COVID-19 environment can make for some emotionally-taxing times for us all. Don’t suffer in silence when FREE help is available for you and your family. Take care of your whole-self during this pandemic. The City of Plano...

City Manager Extends Facility Closures

City Manager Mark Israelson announced an update to facility closures. Due to the ongoing COVID-19 pandemic, he is extending closures of all Parks and Recreation facilities as well as Libraries through April 27. This date aligns the closures with the City ...

New Payroll Codes for COVID-19 Tracking

Yes, tentacles of the coronavirus are effecting the way we now have to do payroll codes. Payroll Supervisor Brandon Potemra has posted all of the codes needed to properly enter COVID-related business into the system. The complete list of Payroll Guidance ...

MONEY WEBINAR: Investing in Volatile Markets

This presentation addresses some of the extreme market fluctuations occurring over recent weeks. ICMA-RC Retirement Plans Specialist Mike Mendenhall leads the discussion. He reviews some of the ICMA-RC website functions relevant to current conditions.

Go h...

Save $$ with PlanoCRX

Looking for a way to save money on prescription drug? Try PlanoCRX. This voluntary international prescription drug program available to eligible employees, pre-65 retirees and dependents of the City of Plano benefits plan offers:

• $0 Copays for select BRAND...

Kristin Linscott and Stephen Tanner Share their VISIONARY Viewpoints

Learning from our past successes and connecting with community partners are this week’s VISIONARY focus as two more Team Plano members share comments.

This week’s spotlight is on Kristin Linscott and Stephen Tanner. Kristin is a library...

COVID-19 Healthcare Questions Continue

UnitedHealthcare knows you have questions about coverage and they have provided a handy COVID-19 FAQ sheet to guide you as you make decisions. Look through this guide, which covers testing questions, virtual visits and more.

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Onsite Biometric Screenings Postponed

Tentatively onsite biometric screenings are rescheduled for mid-July until late August. 

If you signed up for a spring onsite screening, you’ll get an email from US Wellness noting cancellation. Watch Team Plano for the new dates or down...

Say “I SEE YOU SERVE” Electronically

As we work together during an unprecedented time in our City, state, nation and world, it’s important to recognize how our fellow Team Plano members are demonstrating their passion to serve those around them on a daily basis.

Author Margaret Cous...

Watch the 2020 Census Response Rate

By now your 2020 Census invite has arrived. Complete your form online and watch how Plano’s self-response rises on the interactive map. https://2020census.gov/en/response-rates.html

In accordance with The Constitution, the U.S. Census Bureau will...

Check out the Courtyard Texas Music Series Lineup in the Municipal Center Lobby

Just in time for the Courtyard Texas Music Series kick off performer, the lobby display showcases the dates and performers.

Amy Pagan says "The new Council Display celebrates the kickoff of The Courtyard Texas Music Series! Come take a peek at our hea...

Get those Shins Ready for the Team Plano 5K Fun Run in May

Did you know it takes as little as two months (or less for some people) to condition the body to run a 3-mile distance? Good to know if you want to participate in the first employee Team Plano 5K Fun Run (TP5K) on Monday, May 4 at Oak Point Park Nature Pr...

Dave Angeles, New Park Services Manager, Settles In

It’s only been a few weeks, but the decision to lure Dave Angeles from the City of Allen is proving to be a good one. Dave assumed the park services manager position vacated by the current Parks & Recreation department (PARD) Director Ron Sm...

Inside Plano Podcast is Bursting with Local Spring To-dos

It’s March in Plano and the early buds of spring are popping up all over the City – as are must-do happenings. InsidePlano hosts Steve Stoler and Shannah Hayley have the info on free classes, fun times and family events.

Olivia Osborne ...

CANCELLED: Get Movin’ with C4H’s New Lunchtime Fitness Series

CANCELLED - Do more during lunch than drive around trying to decide where to park and what to eat. Why not join the employee-only lunchtime fitness series High Intensity Interval Training (HIIT)? This FREE workout class is being offered by the Connect4Hea...

New Police Chief Sworn-in During February 24 Council Meeting

Ed Drain is now the City of Plano’s Chief of Police. Taking the oath of office, administered by Mayor Harry LaRosiliere during the City Council meeting, was a monumental moment in history for both the City and Mr. Drain.

Watch a clip of the swear...

Recent Chili Cook-off Sets Public Works on Fire

It takes a sturdy stomach to appreciate the complexities of a good bowl of chili, especially the way Team Plano does it. The Public Works Operations division celebrated winter with their first annual Chili Cook-off recently.

Thanks to the inspired efforts ...

Let’s Welcome Team Plano’s Newest Members!

We’ve hired some incredible people since the beginning of the year and we say, “Welcome aboard!” It’s always exciting when new additions come into the family.

Phil Jackson, former NBA basketball player and coach, sai...

Looking for lower costs on medications?

Compare prices in real time before you fill your prescription. Did you know your covered medications may come with cost-saving opportunities? With Pharmacies & Prescriptions on myuhc.com® and the UnitedHealthcare® app, you’ve...

In a Galaxy near You, QuickHelp is the Path to the Light Side

We work hard – but sometimes we don’t necessarily work smart. Specifically, all of us (to varying degrees) are underutilizing the technology we use every day to get things done, namely Microsoft Office. There are mountains of hidden ca...

Director Caleb Thornhill Named Engineer of the Year

The Texas Society of Professional Engineers (TSPE), Dallas Chapter, selected Plano’s lead engineer tops in the region. Congratulations to Caleb Thornhill, the City’s director of engineering, for being chosen by this premier organizatio...

Take a Gander at all the Departments’ that Wore Red

It’s heart-warming to know that Team Plano is always thinking of others. That thoughtfulness is evident in how so many of you responded to National Wear Red Day showing support of heart disease awareness.

Thank you!

Photo Gallery -- see the slides...

Save on Travel with New DART Discount GoPass Tap Card

You may qualify to take public transportation in the DFW area at a significant savings with a new program. Dallas Area Rapid Transit’s (DART) Discount GoPass® Tap Card allows needy families and seniors 50% discount on transit fares.

Parti...

Collin Creek Mall: A trip down Memory Lane

A city shares fond, humorous memories of a treasured landmark currently undergoing a major reconstruction. Watch this poignant video produced by Evan Ritzell, senior digital producer in the Communications and Community Outreach department.

What are Your 2020 C4H Premium Incentive Requirements?

It’s never too early to start thinking about your health and it’s always nice to save money at the same time! Earn your Connect4Health (C4H) Premium Incentive for 2021 by completing two requirements between October 1, 2019 and Septembe...

Employee Assistance Program (EAP) is Now Through ComPsych

The City has transitioned our EAP vendor from Optum to ComPsych. Helping Team Plano deal with everyday challenges is why employee assistance programs exists. Although management of our EAP is now through ComPsych’s Guidance Resources, their &...

Get $5 Co-Pays for Visits to the Catalyst Health Network

The New Year brings new possibilities; and an extension of savings for expert medical care. As of January 1, the City happily delivers news of the Catalyst Health Network joining the Team Plano family. This partnership provides another option for accessin...

Meet Alfred DuBose: Every Job Has Purpose

In this first episode of Every Job Has Purpose, Alfred tells us about the duties of an environmental health specialist. He explains how his work impacts the residents of Plano.

The Human Resources and Communications and Community Outreach departments are p...

Goodbye Compass Health Pro. Hello, Alight Solutions.

Help with navigating the healthcare system isn’t an option for everyone, but for years Compass Health Pro has been there for Team Plano. Recently, Compass was acquired by Alight Solutions. Although the name changed, you STILL have access to:

• Qual...

Take Health Info on the Road with New UHC App

United Healthcare (UHC) has announced the launch of the new UnitedHealthcare app. This new member service provides secure, on-the-go access to personal health information. UHC-enrolled employees are encouraged to start using the UnitedHealthcare ...

Most Recent Employee COVID-19 Updates

Ensuring timely internal updates. We want to be sure you have the information you need, when you need it. Check this site frequently.

Ensuring timely internal updates. We want to be sure you have the information you need, when you need it. Check this site frequently. 

We have limited access to City facilities, effective March 20, 2020. The City of Plano is not closing. We are si...

Retirees May Soon Get Extra Cash

According to Retirement Security Plan (RSP) provisions, retirees receiving a pension may be eligible for an annual cost-of-living adjustment (COLA) effective April 1, 2020.

This increase is applicable for retirees who have received benefits for twelve (12)...

Team Plano Coronavirus DAILY UPDATE

A lot happens related to the coronavirus (COVID-19) every day. Get the latest on the Plano COVID-19 FAQ page.

Read on...

Get the list of COVID-19 Testing Sites and Use the City Hotline

The City of Plano has compiled an easy to use list of area coronavirus testing locations. Click the image below to download a printable pdf of Collin County COVID-19 testing sites.

Plano continuously gathers the latest information about the coronavirus and...

Inside Plano: A Doctor's Report on Coronavirus (COVID-19)

We know you have questions about COVID-19, also known as coronavirus. In this bonus episode of Inside Plano, host Shannah Hayley shares a report on COVID-19 given by City of Plano Medical Director Dr. Mark Gamber. His presentation was made to City Council...

Support Plano Restaurants and See Best Times Senior Shopping

If you’re looking for Plano restaurants offering to-go, drive-through and delivery service, we’ve put together a list. https://www.visitplano.com/blog/support-plano-restaurants-during-coronavirus-outbreak/

Want to know when is the best ...

COVID-19 Healthcare Questions Continue

UnitedHealthcare knows pre-65 retirees have questions about coverage and they have provided a handy COVID-19 FAQ sheet to guide you as you make decisions. Look through this guide, which covers testing questions, virtual visits and more.

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Save $$ with PlanoCRX

Looking for a way to save money on prescription drug? Try PlanoCRX. This voluntary international prescription drug program available to eligible employees, pre-65 retirees and dependents of the City of Plano benefits plan offers:

• $0 Copays for select BRAND...

Are you a Team Plano retiree on an Aetna Medicare supplemental plan?

As the excitement of the coronavirus heats up, Aetna has a message for you. Effective immediately, Aetna members have access to the following resources:

Aetna will waive co-pays for all diagnostic testing related to COVID-19. This policy covers the test ki...

Onsite Biometric Screenings Postponed

Tentatively onsite biometric screenings are rescheduled for mid-July until late August. If you signed up for a spring onsite screening, you’ll get an email from US Wellness noting cancellation. Watch Team Plano for the new dates or download the ...

Respond to the 2020 Census this Week

Your invitation to participate in the 2020 Census begins arriving this week. Be counted for your community!

In accordance with The Constitution, the U.S. Census Bureau will begin the arduous process of recording everyone living in this country. Yes, this m...

Who Gets the Money? Updating Your Beneficiaries is Important.

Do you know who’s listed on the beneficiary form for your TMRS, ICMA-RC, life insurance or final vacation and sick payout? It’s possible that it’s not who you think or want it to be. Over the years, we have heard numerous hor...

Inside Plano Podcast is Bursting with Local Spring To-dos

It’s March in Plano and the early buds of spring are popping up all over the City – as are must-do happenings. InsidePlano hosts Steve Stoler and Shannah Hayley have the info on free classes, fun times and family events.

Olivia Osborne ...

Looking for lower costs on medications?

Compare prices in real time before you fill your prescription. Did you know your covered medications may come with cost-saving opportunities? With Pharmacies & Prescriptions on myuhc.com® and the UnitedHealthcare® app, you’ve...

New Police Chief Sworn-in During February 24 Council Meeting

Ed Drain is now the City of Plano’s Chief of Police. Taking the oath of office, administered by Mayor Harry LaRosiliere during the City Council meeting, was a monumental moment in history for both the City and Mr. Drain.

Watch a clip of the swear...

Save on Travel with New DART Discount GoPass Tap Card

You may qualify to take public transportation in the DFW area at a significant savings with a new program. Dallas Area Rapid Transit’s (DART) Discount GoPass® Tap Card allows needy families and seniors 50% discount on transit fares.

Parti...

Will Medicare Cover the Cost of a Nursing Home Stay?

Unexpected medical emergencies could mean a prolonged recovery period in a nursing facility. If you are on Medicare, there are a number of questions to address.

When determining whether Medicare will cover nursing care, consider the following categories of...

Collin Creek Mall: A trip down Memory Lane

A city shares fond, humorous memories of a treasured landmark currently undergoing a major reconstruction. Watch this poignant video produced by Evan Ritzell, senior digital producer in the Communications and Community Outreach department.

Protect Yourself from Social Security Impostors

The past few months the Federal Trade Commission’s Consumer Sentinel Network has seen Social Security Administration (SSA) impostor reports skyrocket.

SSA impostors claim your Social Security number has been suspended and they’ll ask yo...

Find the Right Resources through the Seniors Community and Wellness Guide

Take the guess work out of locating the people and services that make your life easier. The Senior Advisory Board put together a comprehensive brochure to help you answer the often annoying question, “Who can I call?”

The Seniors Commun...

Do You Want to Volunteer in Plano?

The Interurban Railway Museum in downtown Plano is looking for new volunteer tour guides who have a passion for teaching. Their hours are flexible and volunteers contribute between 4 to 12 hours per week.

This Plano landmark is home to engaging interactive...

Retirees, Are You Nearing Medicare Eligibility?

There are a few things you need to know before turning 65. The closer you get to age 65, the more questions you may have about Medicare and how it works with your City of Plano United Healthcare insurance.

When do I enroll in Medicare?

You may be automatica...

Pre-65ers, Take Your Health Info on the Road with New UHC App

United Healthcare (UHC) has announced the launch of the new UnitedHealthcare app. This new member service provides secure, on-the-go access to personal health information. UHC-enrolled employees are encouraged to start using the UnitedHealthcare ...

Training & Development - Internal Classes Cancelled through April 3

The Human Resources department offers an extensive catalog of training opportunities for all job types and levels. Refer questions to Senior Training Coordinators Tony Beasley or Debbie Speed at 972-941-7339 and 972-941-7217, respectively. Here are some o...

Popular Leadership Training Program Takes Break in 2020

The Human Resources team announces there will not be a Leadership for the 21st Century series this year. Employees planning for their future found the 6- month long course to be the perfect springboard to career advancement.

January is typically when the a...

Human Resources is Here to Support YOU!

On the job, you are asked to put the needs of Plano residents and clients first. For Human Resources Director Shanté Akafia and her team, YOU are priority #1. The entire department is here to support your needs during this ever-changing global ...