Southern Scripts: What You Should Know

As of January 1, 2021, we switched pharmacy benefit managers (PBM) from Optum to Southern Scripts. The role of pharmacy benefit managers is to determine which medications are covered on the prescription drug list and work with pharmacies on dispensing the...

The CARnival is Coming to Town!

This year’s Employee Appreciation Week (EAW) may look a little different, but as you can tell by the flyer, it will be full of CARnival-type fun.  EAW includes our annual employee (drive-thru) picnic, some virtual games and other midway-amusement...

Make National Administrative Professionals Week Grand!

“No one is more cherished in this world than someone who lightens the burden of another,” is a quote that describes admins to a tee! The City of Plano is fortunate to employ an exceptional team of administrative pros who are responsibl...

Team Plano 5K Virtual Fun Run Returns for a 2nd Year

The 2021 Team Plano 5K Virtual Fun Run is all at your own pace this year, so participating is even more fun! Run, walk or jog your way through 3.1 miles between Monday, May 3 and Sunday, May 9 to participate in this now annual event. 

How?

• Register...

Could Collin County's Expunction Initiative Help You?

The expunction process enables people to remove an eligible arrest or charge from their permanent records under certain circumstances. Collin County’s first expunction initiative helps people who, by law, are eligible to have their criminal reco...

Drive By Drug Take Back and Drop Off Unwanted Meds

Having expired medication around the house can be a problem and a menace if not disposed of properly. Take care of the problem at National Prescription Drug Take Back Day collection sites on Saturday, April 24. Bring unused and expired human and pet medic...

Make Outdoor Plans to Celebrate Trails Day

On Saturday, April 24, Plano Parks & Recreation encourages everyone to venture outside for Celebrate Trails Day. This annual spring celebration of America’s trails, formerly called Opening Day for Trails, began in 2013 thanks to the Rails-to...

Pay Increase on the Way for Team Plano per City Manager

On April 6, Plano City Council approved a 2% pay increase across the board to base pay for all eligible employees effective May 3, 2021. City Manager Mark Israelson announced the mid-year compensation hike will be reflected in May 13 paychecks. This incre...

Who is WebTPA/Aetna and How they Affect Your Medical Coverage

WebTPA is our new medical claims administrator. They administer the plan on the City’s behalf. Their role is to pay all of your claims, approve all of your medical procedures, etc. 

Your healthcare providers need to contact WebTPA to con...

I'm Vaccinated. What Can I Safely Do Now?

On March 8, the Centers for Disease Control and Prevention (CDC) issued new guidance on what fully vaccinated people can do safely.

What does fully vaccinated mean?

Fully vaccinated means that at least two weeks have passed since you received the second dos...

Schedule a Chat with ICMA-RC Financial Experts

Make plans for the money management “know-it-alls” to tell all to you – one-on-one. Mike Mendenhall, ICMA-RC Retirement Plans Specialist is hosting virtual appointments for all City employees on Wednesday, April 14 and Friday...

Take Advantage of Plano’s Tuition Assistance Program

Have you considered furthering your education? You’re in luck, because the Tuition Assistance Program (TAP) reimburses you up to $3,000 per fiscal year for completing courses in your degree plan. The application process is now open.

Human Resourc...

Cheers to Plano Public Library on the TMLDA Award

Receiving congratulations for winning the Texas Municipal Library Directors Association (TMLDA) honor isn’t new for Plano – and that’s great! The Plano Public Library (PPL) was recently chosen as a TMLDA 2020 Achievement of L...

Inside Plano Podcast Explains Upcoming Bond Referendum

Shannah Hayley and Steve Stoler walk you through the City’s exciting April happenings in the latest Inside Plano podcast. It’s time to celebrate so many things – warmer weather, more vaccine availability and the return of eve...

Make a Big Deal about Animal Control Appreciation Week

April 11-17 is the week animal control professionals across the nation are showered with gratitude for their year-round dedication to community animals. The City is proud of the men and women of Plano Animal Services and appreciates the chance to recogniz...

Plano's Virtual Education Fair is Next Week, April 20

Attend the City of Plano Virtual Education Fair if you are thinking about going back to school to complete your degree. On Tuesday, April 20, this live 2-hour session is your virtual portal to connect with representatives from 17 colleges and universities...

Change Your 2021 – Start Fresh with a Focus on Fitness!

Getting rid of those pandemic pounds or even participating in a race are not farfetched notions. Have you ever wondered if you could run a 5K? Are you ready to get back in shape? The You Can Run a 5K Training Program may be the solution you’ve b...

Complete Mandatory Security Awareness Training Soon

 All employees with access to government computers or databases must complete annual Security Awareness Training. This state course was mandated in 2019 with the passing of Texas House Bill 3834. The City uses the KnowBe4 training platform which ...

April Wellness Focus: Stress Awareness and Financial Literacy

April is a busy month for many of us – tax season, holidays, antsy school-age kids, work and more. Life pressures like these can be debilitating if they go unchecked. Take charge of your life-happens list and any financial or stressful concerns ...

April Brings Cell Phone, Daycare and Food Deals for City Employees

City of Plano employees are eligible for the transportation, restaurant and other great discounts. One of the newest deals is for the T-Mobile VIP Days event on April 11 or April 18 (Sundays). Perhaps you’re looking for special offers on other t...

COVID-19 UPDATE: Eligibility Opens, City Vaccinates Employees

The general public qualifies to receive the COVID-19 vaccine in Texas as of Monday, March 29. This comes on the heels of the state’s lifting of the face mask requirement and capacity limitations. 

The Department of State Health Services (DSHS) is ...

Biometric Screenings Scheduling is Now Active!

Knowing your health numbers – blood pressure, cholesterol – is important to your wellbeing journey. The City of Plano will host onsite biometric screenings at various locations in May! Schedule appointment now.  

To qualify for...

Peek Behind the Inventory Control & Asset Disposal Curtain of Service

Real magic happens for Team Plano during demanding and calmer times because of our dedicated Warehouse team. Officially known as Inventory Control & Asset Disposal (ICAD), they work behind the scenes acquiring the supplies and equipment needed to succ...

Start Thinking about Youth Summer Camps Now

Summer 2021 is shaping up to be quite different from last year, especially with how Texans will spend their leisure time. Plano Parks & Recreation (PARD) is excited to announce plans for summer camps after a year-long hiatus! 

From adapted rec...

City Solves Davis Library’s Cramped Conditions

Renovations to the Davis Library get under way in April and will take more than a year to complete. Structural repairs and updates are planned for this project to bring the facility up to Americans with Disabilities Act (ADA) requirements.

The $5 million d...

Jobs, Jobs, Jobs: Plano Hiring for Summer Positions

Plano Parks & Recreation (PARD) has job openings for several seasonal, part-time and full-time positions. If you or someone you know is looking for a great summer gig with great people, consider a PARD job.  

These jobs provide unique experien...

Return to Work UPDATES as of March 2021

Changes in the state’s COVID-19 executive order affect you both personally and professionally. Human Resources Director Shanté Akafia released the City of Plano’s revised Return to Work documents and they are posted under te...

Learn How Lifted COVID-19 Restrictions Impact Parks & Recreation

The governor’s latest executive order (effective March 10) alters how Plano Parks & Recreation operates. In a letter to patrons, Recreation Services Manager Susie Hergenrader highlighted the primary changes we can expect.

Changes as of Wednes...

Expand Your Taste Buds with a Foodie Pass

Visit Plano delivers a 1-2-punch to the devastating effects of COVID-19 on local restaurant businesses with Plano Foodie Passes. Most humans have about 10,000 taste buds! Satisfy yours by getting a Taste of Plano Foodie Pass to begin your culinary journey...

Apply for a 2021 Temporary Property Tax Exemption

You may qualify for a 2021 temporary property tax exemption. With Gov. Greg Abbott's disaster area declaration, Tax Code Section 11.35 allows a qualified property with at least 15% disaster damage to receive a temporary exemption of a portion of ...

Report Road Hazards to Fix It Plano

The aftermath of our winter storm may have caused some damage to City streets, roads and sidewalks. If you see a pothole or another City asset needing repair, report it to Fix It Plano. 

Download the Fix It Plano app to report damaged playground e...

Find Manager Resources with 1 Click from TeamPlano.us

Managers, directors and supervisors now have easy access to the wealth of information on the Sharepoint site. 

A Manager Resources tab is now on our employee intranet site, TeamPlano.us. The tab is a direct link to organizational tools relating to...

Access Doctors Anytime, Anywhere with Teladoc for $5

Plano employees have 24/7 access to U.S. board-certified doctors virtually through the convenience of a phone or video call. As part of our medical benefits plan, Teladoc is an affordable alternative to costly urgent care and ER visits when you or your fa...

Make 2021 the Year of You, Team Plano!

All January Senior Wellness Coordinator Michelle Gifford has been sharing messages about self-care. “I have been talking to Team Plano members about how to do this through the TeamPlano Newsletter, emails and your monthly Toilet Talk readers,&am...

Contact Plano’s EAP Anytime, Anywhere for Counseling

Team Plano, this is a quick reminder about one of your many work-life benefits! Employee assistance programs (EAP) are confidential services that employers provide to help employees with personal difficulties. At some point, we all face personal emotional...

Save some Money in 2022 with the C4H Premium Incentive Program

It’s not too early to think about our 2022 healthcare benefit costs and how we can save money. Consider this a friendly Connect4Health (C4H) reminder. Earn your premium incentive for Benefit Plan Year 2022 by completing two things between Septem...

Southern Scripts: What You Should Know

As of January 1, 2021, we switched pharmacy benefit managers (PBM) from Optum to Southern Scripts. This info applies to all pre-65ers ONLY! The role of pharmacy benefit managers is to determine which medications are covered on the prescription drug list a...

Could Collin County's Expunction Initiative Help You?

The expunction process enables people to remove an eligible arrest or charge from their permanent records under certain circumstances. Collin County’s first expunction initiative helps people who, by law, are eligible to have their criminal records remove...

Drive By Drug Take Back and Drop Off Unwanted Meds

Having expired medication around the house can be a problem and a menace if not disposed of properly. Take care of the problem at National Prescription Drug Take Back Day collection sites on Saturday, April 24. Bring unused and expired human and pet medic...

Make Outdoor Plans to Celebrate Trails Day

On Saturday, April 24, Plano Parks & Recreation encourages everyone to venture outside for Celebrate Trails Day. This annual spring celebration of America’s trails, formerly called Opening Day for Trails, began in 2013 thanks to the Rails-to...

Join Plano Town Hall Discussions Next Week

Stay on top of the latest City of Plano news and local topics by tuning into the upcoming Plano Town Hall. Hear government experts on Thursday, April 22 tackle questions from residents about the 2021 Bond Referendum and its six propositions that will be c...

Take Advantage of Early Voting for the May 1 Election

Early voting for the May 1, 2021 Election runs from Monday, April 19 to Tuesday, April 27. Prepare to cast your ballot by finding out what’s on the ballot at VOTETEXAS.GOV. This impartial website gives the names of candidates, info on finding po...

Plano Public Library Closes 3 Days for Switch to New System

All Plano Public Library locations (including bookdrops) are closed April 26-28 as the Library moves to a new catalog system. The library catalog, online accounts and interlibrary loan (Ill) will be offline. Access to eBooks, eAudiobooks, eLibrary and dat...

Skip the Waiting Room with CVS Minute Clinic

CVS Pharmacy has made telehealth benefits available on all Group Medicare plans for 2021. Retirees can talk to a doctor by phone or video. In addition, eligible retirees will have access to any provider with telehealth capabilities:

• Primary care physician
• B...

I'm Vaccinated. What Can I Safely Do Now?

On March 8, the Centers for Disease Control and Prevention (CDC) issued new guidance on what fully vaccinated people can do safely.

What does fully vaccinated mean?

Fully vaccinated means that at least two weeks have passed since you received the second dos...

Put the “ME” in Medicare

Aetna knows retirees may be having a hard time focusing on their health during the pandemic. Being a caregiver can be very challenging as well. That’s why they’re excited to share their Putting the "Me” in Medicare eBook...

Who is WebTPA/Aetna and How they Affect Your Medical Coverage

WebTPA is our new medical claims administrator. They administer the plan on the City’s behalf. Their role is to pay all of your claims, approve all of your medical procedures, etc. 

Your healthcare providers need to contact WebTPA to confirm cover...

Inside Plano Podcast Explains Upcoming Bond Referendum

Shannah Hayley and Steve Stoler walk you through the City’s exciting April happenings in the latest Inside Plano podcast. It’s time to celebrate so many things – warmer weather, more vaccine availability and the return of events throughout the City.&n...

Cheers to Plano Public Library on the TMLDA Award

Receiving congratulations for winning the Texas Municipal Library Directors Association (TMLDA) honor isn’t new for Plano – and that’s great! The Plano Public Library (PPL) was recently chosen as a TMLDA 2020 Achievement of Library Excellence Award recipi...

Call on the Wellness Center for Older Adults, Anytime

The Wellness Center for Older Adults continues to provide trusted services and programs throughout the COVID-19 pandemic. There have been changes to how staff delivers assistance, but not to the main services they provide to seniors and caregivers.&nb...

Learn about Property Tax Exemptions for Older Residents

Texas homeowners can save money, if they’re of a certain age and live in their home. Did you know that every homeowner is eligible to file a homestead exemption? This exemption reduces your home's taxable value by 20%. See the Collin Ce...

Take a Virtual Tour of the Plano Police Headquarters

Follow Plano Police Assistant Chief Sandra Tomeo on an enlightening trek through her department. Hear what services each division is responsible for as she takes you on a guided tour of the department’s main hub.

Watch the video. 

Read on...

Biometric Screenings Scheduling is Now Active

Knowing your health numbers – blood pressure, cholesterol – is important to your wellbeing journey. The City of Plano will host onsite biometric screenings at various locations in May! Schedule appointment now.  

To qualify for our Connect4Health ...

COVID-19 UPDATE: Eligibility Opens to All Adult Texans

The general public qualifies to receive the COVID-19 vaccine in Texas as of Monday, March 29. This comes on the heels of the state’s lifting of the face mask requirement and capacity limitations. 

The Department of State Health Services (DSHS) is ...

Sam Johnson Center is Open as of April 1

Senior patrons are now able to enjoy some of the amenities at Sam Johnson Recreation Center for Adults 50+ (SJC). As of Thursday, April 1, a phased reopening of the Center which gives access to the fitness room only. To accommodate Texas Health Resources ...

Keep Your Mind Active with Memory Keepers

Take this opportunity to share memories with guided prompts in a relaxing space. These sessions are for people who are experiencing early stage dementia or have a family member going through this health issue. 

Plano Public Library Code of Conduct...

City Solves Davis Library’s Cramped Conditions

Renovations to the Davis Library get under way in April and will take more than a year to complete. Structural repairs and updates are planned for this project to bring the facility up to Americans with Disabilities Act (ADA) requirements.

The $5 million d...

Jobs, Jobs, Jobs: Plano Hiring for Summer Positions

Plano Parks & Recreation (PARD) has job openings for several seasonal, part-time and full-time positions. If you or someone you know is looking for a great summer gig with great people, consider a PARD job.  

These jobs provide unique experien...

Retirement Security Plan (RSP) Recipients Get Cost of Living Increase

According to Retirement Security Plan provisions, retirees receiving an RSP pension may be eligible for an annual cost-of-living adjustment (COLA). This increase is for retirees who have received benefits for 12 months as of March 31, 2021.  

In a...

Learn How Lifted COVID-19 Restrictions Impact Parks & Recreation

The governor’s latest executive order (effective March 10) alters how Plano Parks & Recreation operates. In a letter to patrons, Recreation Services Manager Susie Hergenrader highlighted the primary changes we can expect.

Changes as of Wednesday, March...

Looking for 2021 Tax Assistance?

AARP Foundation Tax-Aide provides virtual and in-person tax assistance for taxpayers who are over age 50 or who have low-to-moderate income. This service is free.

Note that tax service availability (in-person or virtual) will vary due to COVID-19 spread an...

Expand Your Taste Buds with a Foodie Pass

Visit Plano delivers a 1-2-punch to the devastating effects of COVID-19 on local restaurant businesses with Plano Foodie Passes. Most humans have about 10,000 taste buds! Satisfy yours by getting a Taste of Plano Foodie Pass to begin your culinary journey...

Apply for a 2021 Temporary Property Tax Exemption

You may qualify for a 2021 temporary property tax exemption. With Gov. Greg Abbott's disaster area declaration, Tax Code Section 11.35 allows a qualified property with at least 15% disaster damage to receive a temporary exemption of a portion of the appra...

Report Road Hazards to Fix It Plano

The aftermath of our winter storm may have caused some damage to City streets, roads and sidewalks. If you see a pothole or another City asset needing repair, report it to Fix It Plano. 

Download the Fix It Plano app to report damaged playground e...

Hear Tips on Avoiding Covid-19 Fraud & Scams

The U.S. Department of Health & Human Services wants everyone to be on alert for COVID-19 vaccine scams. The Department’s Assistant Inspector General for Investigations Chris Schrank shares what you need to know in order to be protected agai...

Doors are Open at Wellness Center for Older Adults

COVID-19 safety protocols caused closures and restricted openings everywhere, but the Wellness Center for Older Adults (WCOA) remained open. Executive Director Joy Hinkelman credits her dedicated staff for their commitment to continue providing care to cl...

Pre-65ers Can Save in 2022 with the C4H Premium Incentive Program

It’s not too early to think about our 2022 healthcare benefit costs and how we can save money. Consider this a friendly Connect4Health (C4H) reminder for all pre-65ers. Earn your premium incentive for Benefit Plan Year 2022 by completing two thi...

Training & Development: Virtual Courses are Available

Human Resources offers a catalog of virtual training opportunities for all job types and levels. Refer questions to Senior Training Coordinators Tony Beasley or Debbie Speed at 972-941-7339 and 972-941-7217, respectively. 

As we transition to live...