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October 14, 2021
8:30 AM - 4:30 PM
Building Inspections Training Room
1520 Avenue K
Plano, TX, TX 75074
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Essential Supervisory Skills: Dealing With Difficult People

Thursday, October 14, 2021

This course is part of the Essential Supervisory Skills Series. You should already be a supervisor before attending.

To stay competitive, high performance organizations realize they must effectively manage the interpersonal conflict that occurs among their employees. High Performance organizations are dedicated to developing employee skills needed to meet the challenges of the ever changing marketplace. To increase high performance, managers must lay the foundation for dealing with, and working through conflict. Managers need to have the essential knowledge about causes of conflict, types of difficult people, and strategies for preventing and managing conflict with them. This module will motivate managers to set goals and define actions for developing and enhancing their current conflict management abilities. It will set the groundwork for participants to acknowledge the impact that conflict can have on their job performance and the positive effect that learning to manage organizational conflict can have on an organizations bottom line.

Register Today!

Date/Time: October 14, 2021, 8:30 AM - 4.:30 PM
Location: City Hall, Building Inspections Training Room

PeopleSoft Course Code: SV3703
PeopleSoft Session Code: 0010

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