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This course is one of four Supervisor Mandatory training classes. The classes must be complete within 12 months of hire or promotion to a supervisory position. Click here for additional information.
You should already be a supervisor before attending.
"Challenging conversations can be one of the most daunting tasks a manager faces, with 50% citing difficult conversations as their biggest challenge."
- Practical Tips for Managing Challenging Conversations article, the DaleCarnegie.co.uk.
Supervisors and managers often have to have conversations regarding matters that may not sit well with the receiving party. This course is designed to help team members prepare, utilize resources and conduct meetings involving difficult conversations.
Before beginning the conversation, you will learn to ask yourself the following:
Date/Time: April 13, 2023, 8:30 AM - 12:30 PM or May 16, 2023, 8:30 AM - 12:30 PM
Location: City Hall, Training Room A
PeopleSoft Course Code: SV3443
PeopleSoft Course Title: Difficult Conversations
Click here to register in PeopleSoft