Calendar module icon

Calendar

View All Calendars is the default. Choose Select a Calendar to view a specific calendar. Subscribe to calendar notifications by clicking on the Notify Me® button, and you will automatically be alerted about the latest events in our community.

Return to Previous

Event Details

Date:
October 14, 2022
Time:
All Day
Address:
LinkedIn Learning courses on demand, 24-7.
Facebook Twitter Email

LinkedIn Learning: Working with Difficult People

Friday, October 14, 2022

Professional Development at Your Fingertips offered through the Plano Public Library

If you already have a library card, click here to go to the LinkedIn Learning portal for the City of Plano.

Or contact your local Plano Public Library to apply for a card.

1h 46m -  Beginner

In every workplace, you're likely to perceive some colleagues are being more difficult to work with than others. Before you rush to judgment, you should determine if and how you might be contributing to the situation. (After all, it's entirely possible that you're the problem.) If you've determined that the problem isn't you, then this course can help.
 
 In this course, Chris Croft shares methods for recognizing the characteristics of some of the most common types of difficult people, and gives you strategies for dealing with these individuals more effectively. Chris provides practical techniques for dealing with a variety of different behaviors, including negativity, aggression, childishness, and selfishness. Plus, he explains how to overcome your own negative thinking, and get the best from a difficult boss.

Learning objectives

  • Identifying and understanding difficult people
  • Handling aggressive and passive-aggressive people
  • Working with negative people
  • Working with procrastinators and people with bad habits
  • Conquering your own negative thinking
  • When the difficult person is your boss
  • Dealing with micromanagers

Skills covered

Map
Agenda
Facility Submit Event Print Email Event Subscription RSS Feed Select on Calendar Expand Collapse Previous Next Down Up Map Share Show more
Agenda