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Event Details

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June 8, 2022
8:30 AM - 4:30 PM
Time Details:
This class is scheduled to meet in person. Facilitated by Jay Mathis, Mathis Consulting.
Training Room A
1520 Avenue K
Plano, TX, TX 75074
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Leadership for the 21st Century (L21): "Dealing with Difficult People"

Wednesday, June 8, 2022

L21:  "Dealing with Difficult People"

To increase high performance, leaders must lay the foundation for dealing with and working through conflict.  Leaders need to have the essential knowledge about causes of conflict, types of difficult people, and strategies of preventing and managing conflict with them.

This module will motivate leaders to set goals and define actions for developing and enhancing their current conflict management abilities.  It will set the groundwork for participants to acknowledge the impact that conflict can have on their job performance.

2022 L21 Course Schedule

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