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The goal of resolving conflict in a relationship is not victory or defeat. It's reaching understanding and letting go of our need to be right. In this mediation dispute resolution series, you will learn the process goals of being mediator. You will also learn about guiding the process, facilitating clear communication, promoting reconciliation, and understanding the parties by making practical, informed decisions to resolve the issues before them.
This course series will be delivered in five 8-hour in-person sessions. Upon completion, the participant will receive a certificate for Mediation Dispute Resolution Training. All classes in this series will take place from 8:30 AM until 4:30 PM at the Plano Municipal Center, Training Room A. The series is limited to 12 participants.
Registration Deadline: October 1, 2021, 5:00 PM
Course Code in Peoplesoft: PD3407, 0029 (Note: The registration registers you for all sessions.)