Computer Refresh Project 2022

Dates for the Computer Refresh Project Set:
New Computers are on the Way

For several months, Technology Services has been encouraging each Team Plano member to prepare for the 2022 Computer Refresh Project (CRP). Installation began in June is going well.

This effort replaces our aging desktop technology and:
          •    Improves security while reducing cyber risks
          •    Modernizes technology and increases productivity
          •    Provides easier management of various hardware and software
          •    Offers quicker problem resolution and so much more

What this means for you?
         By now, all laptop and computer desktops should be CLEAN of personal files  
          (documents, photos, etc.)

         Likewise, all work files should have been MOVED and SAVED to the “L” drive
                  ~   None of the files on the Desktop will be moved over to the new machines. This
                        includes items in the Documents, Downloads, Music, Pictures and 
Videos folders
                        located under
“This PC.”

                 ~   Once new machines are installed, Tech Services WILL NOT be able to                             retrieve your unsaved desktop files
                         NOTE:  See Dos and Don'ts below!

Get PRINTED instructions for moving files:
How to move files
Saving Edge Bookmarks
Saving Google Chrome Bookmarks
Saving IE Bookmarks

Get VIDEO instructions for moving files:
How to move files
Saving Edge Bookmarks
Saving Google Chrome Bookmarks
Saving Internet Explorer Bookmarks

For help opening and export PST files or how to add network printers and more, CLICK ON THE FAQs.

With everyone’s cooperation, we'll enjoy the benefits of this effort and minimize any negative impact to our daily operations. If you need help or have questions, contact your department's CRP "Champion" -- your liaison for help throughout this process. Find your Champion here.

See the complete CRP installation schedule here. Contact your department’s CRP Champion if you have questions.

Computer Refresh DOs & DON'Ts

Clean or remove ALL personal data
from all computer drives; take them home on a NEW thumb drive.
Move everything from desktop; data files, docs and photos ONLY. Do not email files home; use thumb drive.
Move work files from desktop to temporary "L" drive folder. Move programs (MS Word, Excel, etc.) from desktop to "L" drive.
Save your favorite website links. See the FAQs for instructions. Copy or move shortcuts.
Clear work area of personal items and devices prior to new computer installation/deployment (photos,
earbuds, thumb drives, 
card readers, bluetooth mouse, fans, etc.). Techs will need a clear area to work efficiently.
Wait until the last minute!

CRP Installation Schedule

CRP Installation Sched 070522

Frequently Asked Questions

FAQs for CRP page1
Computer Refresh 2019 REV2