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  1. Calendar Overlay Human Resources Training & Development (2)

Human Resources Training & Development

  1. Conflict Mediation – PD3407 (CITY OF PLANO EMPLOYEES ONLY)

    June 23, 2017, 9:00 AM - 4:30 PM @ Training Room A

    This is a 40-hour course delivered in five 8-hour sessions. Completion of the 40-hour course results in a certificate for Mediation Dispute Resolution Training in compliance with section 154.052 of Texas Senate Bill No. 1436 and the Published Texas Mediator Trainers Roundtable Criteria. Mediation is a cooperative, interactive, problem-solving, decision-making process involving contending parties and a neutral, impartial, third-party who serves as the mediator. The process goals include isolating disputed issues, developing options, considering alternatives, and reaching a consensual settlement, hence reducing conflict. Contending parties must be willing to work together to find fair solutions. The mediator guides the process, facilitating clear communication, and promoting reconciliation and understanding so the parties can make practical, informed decisions to resolve the issues before them.

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  2. Specification Writing - SD3323 – (CITY OF PLANO EMPLOYEES ONLY)

    June 23, 2017, 1:30 PM - 4:00 PM @ Building Inspections Training Room

    This workshop can help with communicating specifications effectively, in order to get the quality products/services at the most competitive price. Attendees will review the elements of good specs and writing techniques that help avoid problems. This is for employees who are or may be responsible for writing specifications, evaluating vendor offers, or administering contracts. Learn about: > Good Specifications > Types of solicitations > Effective writing styles > Types of specifications > Relationship between the specifications and the contract > Rules of thumb > Things to avoid

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