June 23, 2017
1520 Avenue K
July 11, 2017
1520 Avenue K
July 13, 2017
1520 Avenue K
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June 22, 2017, 1:00 PM - 4:00 PM @ Building Inspections Training Room
Repairing Damaged or Broken Relationships
You must enroll in Part 1 & 2 when signing up for this course.
Mediation is viewed primarily as a facilitative problem solving focused class and does not emphasize the transformative or repair work necessary for on-going or continuous relationships. Being able to repair relationships becomes an essential tool for supervisors and managers. This one day class will look at forgiveness, reconciliation, apology, and repair as necessary ingredients in successful supervision of troubled employees.
June 23, 2017, 9:00 AM - 4:30 PM @ Training Room A
This is a 40-hour course delivered in five 8-hour sessions. Completion of the 40-hour course results in a certificate for Mediation Dispute Resolution Training in compliance with section 154.052 of Texas Senate Bill No. 1436 and the Published Texas Mediator Trainers Roundtable Criteria. Mediation is a cooperative, interactive, problem-solving, decision-making process involving contending parties and a neutral, impartial, third-party who serves as the mediator. The process goals include isolating disputed issues, developing options, considering alternatives, and reaching a consensual settlement, hence reducing conflict. Contending parties must be willing to work together to find fair solutions. The mediator guides the process, facilitating clear communication, and promoting reconciliation and understanding so the parties can make practical, informed decisions to resolve the issues before them.
June 23, 2017, 1:30 PM - 4:00 PM @ Building Inspections Training Room
This workshop can help with communicating specifications effectively, in order to get the quality products/services at the most competitive price. Attendees will review the elements of good specs and writing techniques that help avoid problems. This is for employees who are or may be responsible for writing specifications, evaluating vendor offers, or administering contracts. Learn about:
> Good Specifications
> Types of solicitations
> Effective writing styles
> Types of specifications
> Relationship between the specifications and the contract
> Rules of thumb
> Things to avoid
June 26, 2017, All Day @ Training Room A
Please arrive at HR office by 8:00 AM. When participants complete this session, they should feel comfortable with their understanding of the culture of the City of Plano and how they fit within that culture. The class will explore the expectations that the City has of its employees and in turn what the employees should expect of their employment experience.
June 28, 2017, 8:30 AM - 4:30 PM @ Training Room A
This class is closed to the designated cohort members of 2017.
June 29, 2017, 8:30 AM - 12:00 PM @ Training Room A
High Performance Teams for City of Plano (You must apply to enroll for the 2017 cohort.)
High performance teams are more than a group of people working together to accomplish a common task. They share a common vision and purpose that inspires their performance. They feel accountable for their work, solve problems, make decisions and fully invest themselves in the organization. In order for a team to achieve high performance, they must be allowed the time to set their purpose, operating norms, characteristics and desired performance results. They need to have a…
A shared mission - Autonomy & authority Interdependence - Shared leadership - Broadly defined jobs
Meaningful participation in decisions - Effective communication skills - and More!
The processes that goes into building a high performance team includes understanding how teams work, learning good meeting management skills, and clarifying team members’ roles and responsibilities.
Measuring performance, setting goals, and tr
June 22, 2017, 10:00 AM - 11:00 AM @ Plano Municipal Center
Attend to learn more about the MP3 program. Dr. Picchioni and MP3 Alumni will answer your questions.