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Retirees

Posted on: July 12, 2018

Plano CARE Calling…How are You Today?

Plano CARE 911 staffer

If you remember Plano’s “R.U.OK? Program,” then you’re familiar with the premise behind the newest version of the service, CARE. Like its predecessor, the CARE (CAll REassurance) Program helps ensure the well-being of home bound and/or elderly Plano residents through a daily phone call. The Plano Public Safety Communications department administers this system. Senior citizens, disabled persons or anyone with a short- or long-term illness now have a way to feel safer at home.

CARE provides regular checks on your love-ones, especially helpful if you not nearby. Plano residents simply schedule the day and time they wish to receive their CARE call. Once scheduled, a computer initiates the phone call. After residents answer the phone, a prerecorded voice announces “This is the daily CARE call.” If all is fine, individuals are instructed to press a specific number on the phone’s touch pad - no further action is necessary.

If the call remains unanswered or a different number on the phone’s touch pad is pressed, the system contacts a friend, relative or neighbor. If the contact person is unaware of the resident’s welfare, the police are immediately sent to check on the resident.

CARE calls can be customized to fit almost any lifestyle. If you are interested or know someone who would be interested in the CARE Program, please contact Plano Public Safety Communications at 972-941-7900 or email Brenda Caster.

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