Instant messaging (IM), video chat, conferencing and voice calls all rolled into one seamless communication system – that’s what Skype for Business is and more. Technology Services has plans to migrate the City’s current phone system over to the far more efficient Skype for Business within the next two months.
You’ve heard of and probably have used the free version of Skype at some point – video chatting with relatives and friends. Working with Skype for Business (S4B) will be a more comprehensive version that integrates the functions of your PC and your phone (BTW…everyone is getting a sleek new desk phone that is compatible with S4B). Skype for Business allows the user to:
Technology Services planned a simple process of switching out the old phones for new ones and has scheduled hands-on training sessions about Skype for Business, if help is needed after everyone has watched the training videos.
Updates and videos related to the communication system migration will be posted on TeamPlano.us. Check regularly for the latest information.