The Human Resources Department offers an extensive catalog of training opportunities for all job types and levels. Refer questions to Senior Training Coordinators Tony Beasley or Debbie Speed at 972-941-7339 and 972-941-7217, respectively. Here is one to consider:
Open Records Requests
What is an open records request? After completing this course, you will have a deeper understanding of the overall open records process, how to better navigate record requests involving multiple departments and be better at determining what constitutes an actual request versus an inquiry. Assistant City Attorney Lola Dada-Olley is the instructor and will answer all of your questions.
Thursday, September 28
Plano Municipal Center, Training Room A
PeopleSoft Code: SD3100
Difficult Conversations: Making these conversations easier
This session is designed to transform the experience of engaging in difficult conversations in various situations. Learn the skill of “disengaged” listening, seeking alternatives and being proactive. These classes are specifically designed to develop skills required of administrative professionals, but enrollment is open to all employees.
Tuesday, October 10
8:30 a.m.-12:30 p.m.
Course Code in PeopleSoft: AP3433
Conducting Effective Meetings
Tired of the same old boring meetings? Want to get more out of your meetings? "Conducting Effective Meetings" is designed for supervisors and managers who want to improve their leadership communication skills and become great at planning and conducting any kind of meeting or presentation. Participants will learn how to: structure meetings so participants are attentive and engaged; maintain control without being controlling; not overuse technology; make presentations that are dynamic and helpful and more.
Thursday, October 12
PeopleSoft Code: AP3433.)