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Posted on: March 19, 2020

Save $$ with PlanoCRX

Plano CRX drug program WEB

Looking for a way to save money on prescription drug? Try PlanoCRX. This voluntary international prescription drug program available to eligible employees, pre-65 retirees and dependents of the City of Plano benefits plan offers:

  • $0 Copays for select BRAND NAME maintenance medications*.  Medications ship in factory-sealed packaging, direct to members from government-licensed pharmacies in Canada, the United Kingdom, and Australia (Tier-One countries).  This optional program wraps around current coverage and is participation is voluntary.
  • No Shipping & Handling Charges to members.

*Find the formulary (list of medicines) on the website and enrollment form, or call the call center at 1-866-488-7874.  The medication list is subject to change.


  1. To place your first order, please submit: a completed enrollment form, a new prescription for each medication and a copy of your photo identification.  A clear copy of your photo identification can be sent with the enrollment form or uploaded direct to the secure site  If not included, a CRX representative will contact you when required by the pharmacy dispensing your medications.
  2.  Ask your doctor for a prescription for a 3-month supply with three refills. PlanoCRX calls prior to each renewal to ensure you have a continuous supply.  Please allow 4 weeks for delivery.
  3. Medications must be tried for 30 days through UnitedHealthcare before placing your order through PlanoCRX.
  4. Return your signed completed enrollment form and original prescriptions one of two ways:
    • Fax to 1-866-215-7874 Toll Free (Prescriptions ONLY accepted directly faxed from the physician’s office), or
    • Mail to either of these addresses:
      235 Euginie St. West Suite 105D
      Windsor, ON, Canada N8X 2X7

      PO Box 44650
      Detroit, MI 48244-065

Get forms from the PlanoCRX website or contact Human Resources at

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