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Posted on: June 27, 2019

Hey! Schedule Your Computer Refresh Training Session

Computer Refresh training 2

The Computer Refresh Project has begun – ARE YOU READY? Everyone gets a new computer or laptop during this citywide project – a huge job. This effort replaces our aging desktop technology and:

  • Improves security while reducing cyber risks
  • Modernizes technology and increases productivity
  • Provides easier management of various hardware and software
  • Offers quicker problem resolution and so much more

Computer Refresh trainingTechnology Services highly recommends everyone take the in-person training prior to receiving the new machines. The remaining training dates for July:

Monday, July 29
Wednesday, July 31

Remember to CLEAN. MOVE. SAVE. desktop data files in preparation to get the new machines. Remove all personal files from all drives. Move and save all necessary work files to the L drive.

Visit the Computer Refresh Project webpage at for all details:

  • An explanation of the citywide project
  • Project Dos and Don’ts
  • Instructional videos
  • Training Information – dates, times and signup details
  • Deployment Schedule – see when YOU are slated to get your new machine
  • Frequently Asked Questions

By February 2020, all machines will be installed. Every effort is being made to make this as seamless a process as possible. The overall success of this major task depends largely on each Team Plano member doing their part. Start now – CLEAN a little each day.

Thanks for helping Technology Services as they work to support your operations. If you need help or have questions, email Jeremiah Lancaster, infrastructure technology officer.

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