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Posted on: November 1, 2018

Prepare for Water Rate Increases & Restriction Changes Starting November 1

Water rate increase WEB

Changes ahead for water customers affect how often you can water lawns and how much you’ll pay for water. Unlike the Ancient Mariner of poet Samuel Taylor Coleridge’s poem, Plano has plenty of drink-worthy water. However, there are a couple of noteworthy changes effective November 1.

Water and Sewer Cost More

North Texas Municipal Water District water and sewer rate increases to the City are passed to Plano's residential and non-residential customers. Expect these increases:

  • Average Plano water customers use
  • 13,310 gallons of water per month – increase of $3.06
  • 6,820 gallons of sewer services/month – increase of $2.33

All rates are listed online.

Water Sewer Rate Increase graphic

No Need to Water the Yard as Much in Winter

From November 1, 2018 to March 31, 2019, Plano water customers can set their sprinkler systems to off. Your landscape requires less moisture and with Winter watering restrictions in effect you’ll save a little cash on the bill. For the next four months, residential and commercial water users are restricted to once-a-week sprinkler watering.

If the last digit of your address is odd (1, 3, 5, 7, 9), your watering day is Tuesday. If the digit is even (0, 2, 4, 6, 8), your day is Thursday. You should also follow these guidelines:

  • Turn off automatic sprinklers with the arrival of cooler weather. Most grasses go dormant until spring. Subscribe to WaterMyYard for customized weekly watering recommendations.
  • Set your sprinklers to run between 10 a.m. and 6 p.m. when the temperature is warmer, if watering is needed.
  • Don't plant cool season grasses, such as rye or fescue, which require extra water during winter.
  • Avoid excessive water runoff and watering during rain, ice or snow. It’s prohibited and leads to dangerous icing of streets and sidewalks.
  • Only water if your lawn needs it. Just because it is your day to water doesn't mean you must water.
  • Visit for more ways to save water outdoors.

Download guidelines here. If you have more questions about watering, visit

Winter Watering graphic 2018

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