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August 14, 2018
8:30 AM - 11:30 AM
Training Room A
1520 Avenue K
Plano, TX, TX 75074
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Dealing with Difficult People - (CITY OF PLANO EMPLOYEES ONLY)

Tuesday, August 14, 2018

To stay competitive, high performance organizations realize they must effectively manage the interpersonal conflict that occurs among their employees. High Performance organizations are dedicated to developing employee skills needed to meet the challenges of the ever changing marketplace. To increase high performance, managers must lay the foundation for dealing with, and working through conflict. Learn the causes of conflict, types of difficult people, and strategies for preventing and managing conflict with them.