Tue Jun. 9Time Management and Prioritizing – (CITY OF PLANO EMPLOYEES ONLY) This course is part of the Administrative Professional Series. This course will teach you to control the vicious circle of time-pressure and stress, allowing you to make the most effective use of your time, energy, and talents. It will show you how to select the time management system best suited to your personality and job. Topics covered include: -What is time management? -Assess how you manage your time -How to set priorities -Short and long-term planning -How to plan your day, week...
Thu Jun. 11The Trust Factor (For Supervisors) - (CITY OF PLANO EMPLOYEES ONLY) This course is part of the Supervisor Series. You should already be a supervisor before attending. The Trust Factor Relationships are the foundation of every business, and we all know that functional relationships are built on trust. Leaders need to cultivate an atmosphere of trust with their employees in order to prevent turnover and increase productivity. But, how is it done? There are steps leaders must take to facilitate trust in the workplace: -Be trustworthy. Prove that your pe...
Thu Jul. 9Coaching through Conflict (For Supervisors) - (CITY OF PLANO EMPLOYEES ONLY) This course is part of the Supervisor Series. You should already be a supervisor before attending. Coaching through Conflict Leadership Skills: Coaching through Conflict PS Code SV3412
Tue Jul. 14Expressing Yourself (CITY OF PLANO EMPLOYEES ONLY) This course is part of the Administrative Professional Series. Expressing Yourself – Presenting Your Thoughts and Ideas The ability to express yourself and present ideas clearly and persuasively and in a manner that gets the attention your ideas deserve will get you viewed as a leader using a high priority business skill. The participant will learn how to organize their thoughts with a focus on addressing the needs of the listeners and achieving their objectives while delivering their mes...